Welcome to LE TRAVEL (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://letravel.company/ and the services we provide, including Vietnam visa processing. By using our website or services, you agree to these Terms and Conditions. Please read them carefully before proceeding.
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Services Provided
We offer Vietnam visa processing services, including:
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Visa consultation and application processing.
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Assistance with visa approval and documentation.
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Additional services such as airport pick-up and fast-track assistance.
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Eligibility
By using our services, you represent that:
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You are at least 18 years old or have the consent of a parent or legal guardian.
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All information provided by you is accurate, complete, and truthful.
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You are responsible for ensuring that your passport and travel documents are valid.
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User Responsibilities
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Accuracy of Information: You are solely responsible for providing correct and accurate information for visa processing. We are not liable for any delays, rejections, or issues resulting from inaccurate or incomplete information.
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Compliance with Laws: You agree to comply with all applicable laws and regulations of Vietnam and your country of residence.
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Fees and Payments: All fees for our services are due at the time of application submission and are non-refundable unless otherwise stated.
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Service Fees and Refund Policy
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Service Fees: Our service fees are listed on our website and are subject to change without notice.
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Refund Policy: Fees are generally non-refundable unless the error is caused solely by us. Visa rejection by Vietnamese authorities is beyond our control and does not qualify for a refund.
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Processing Time
While we strive to process visas as quickly as possible, processing times may vary due to external factors such as:
We are not responsible for delays caused by factors outside our control.
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Disclaimer of Liability
We act as a facilitator in submitting visa applications to Vietnamese authorities and do not guarantee visa approval. We are not liable for:
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Rejections, delays, or cancellations by immigration authorities.
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Losses or damages arising from visa processing issues, including missed travel plans.
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Errors caused by third-party service providers or incorrect information provided by you.
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Intellectual Property
All content on our website, including text, images, logos, and graphics, is the intellectual property of LE TRAVEL. You may not reproduce, distribute, or use any content without prior written consent.
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Termination of Services
We reserve the right to terminate or suspend your access to our website and services if you violate these Terms and Conditions or engage in unlawful activities.
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Privacy Policy
Your use of our services is subject to our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the policy.
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Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country]. Any disputes arising from your use of our services will be resolved in the courts of [Insert Country/Region].
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Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
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Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
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Email: contact@letravel.company
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Phone: +84 (0) 33 4012192
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Address: Villa A12-BT3, My Dinh 2 Urban Area, Tran Van Can Street, My Dinh 2, Nam Tu Liem, Hanoi
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.
